Onepilot supports your teams during Black Friday with a tailor-made offer
Onepilot's support heroes respond to all your customers, across all channels, to help you maximise your results this Black Friday 2021.
Our heroes respond to enquiries by phone, chat, email, and even through social media, and increase your conversion rate through a personalized response while maintaining your brand personality.
Offer your customers an all-day and all-evening response, up to 1am, to make the most of this exceptional day, when 60% of purchases take place outside of normal business hours.
Our team will continue to support you throughout your peak period, managing complex processes such as late deliveries, lost parcels, return requests and complaints across all your channels during Black Friday weekend and the following weeks.