Scale up your customer support on short notice

We provide simple and flexible customer care outsourcing

✅ 100% human
✅ 24/7 answers on all your channels
✅ Native and local agents 🇬🇧 🇫🇷 🇪🇸 🇩🇪
✅ Onboarding within 1 to 2 weeks

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+180 clients already trust us

Keep a high level of service even during peaks

+200%Repeat business
-80%Response Time
+35%Conv. Rate on Pre-Sales Tickets

Ready to get started?

We can be ready within a week.

Extend your internal customer care team

All your tickets are answered by our agents, real humans empowered by our proprietary technology enabling them to increase quality and efficiency.

Human answers
Native & local agents from 🇬🇧 🇫🇷 🇪🇸 🇩🇪
Customisation guaranteed
Onboarding within 1 to 2 weeks
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Set-up the right processes to ensure a top-notch customer experience

Thanks to our customer care experience, we can support all your processes, even the most complex! We ensure rigorous selection and training of our agents and have constant quality assurance and quality control processes in place.

Knowledge base as a service
Driven by quality
Experienced support team
Dedicated operations manager

Get a fully flexible and scalable offer to meet your customer needs

Efficiency is the first thing the customers expect from excellent support service. We provide a simple and flexible solution to turn your customers into 5-star fans

Round the clock availability
Level 1, 2 or 3 tickets
Omnichannel support: chat, calls, emails….
Connected to all your ticketing tools
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Learn from your customer's feedback to grow your business

We provide real-time, granular data right on your dashboard. Get insightful analytics allowing you to improve your customer experience, reduce your contact rate and increase sales.

Insightful analytics
Stay close to your clients
Real-time data




Ready to get started?

Just chat 30min with one of our experts.

What our clients say about us

5 / 5

We have a decrease in our response times of minus 80%, all this while increasing our working hours!

Merci Handy
4.5 / 5

Our customer satisfaction increased to 98% thanks to Onepilot.

5 / 5

The average response time is 20 minutes and our recontact rate decreased to 5%.


Connecting +50 tools to Onepilot

backend, payment, logistic and more


Just book a demo with one of our experts.


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