The customer care your clients deserve

Delight your customers with Onepilot. Our secret sauce? 100% of our answers are made by our truly human support heroes, empowered by our technology.

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We support all ticketing softwares and tools

All your channels: emails, messages, voice, chat, social media and more
All your tools: backend, payment, logistic and more

Truly human customer care

All your tickets are answered by our support heroes, real humans empowered by our proprietary technology enabling them to increase quality and efficiency.

Human answers
Customisation guaranteed
Live from France 🇫🇷
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Quality is our priority

Thanks to our customer care experience, we have designed processes to ensure rigorous selection and training of our heroes. We have constant quality assurance and quality control processes in place.

Driven by quality
Experienced support team
Management included

Driven by our proprietary technology

Our agents turn into support heroes thanks to our proprietary technology allowing them to quickly get up to speed with your tools and processes. Changing a process? You remain in control and have access to your knowledge base, or just Slack your account manager.

Knowledge Base as a Service
Proprietary tech
Transparent
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Data you can use to grow your business

Onepilot provides real-time, granular data right on your dashboard. Get insightful analytics allowing you to improve your customer experience, reduce your contact rate and increase sales.

Insightful analytics
Stay close to your clients
Real-time data

FAQ

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