Discover how we're training the best agents.
Our proprietary tool ensures that agents are perfectly trained before shifting. We're flexible: we create lessons and quizzes for you, or you can do it, should you prefer.
You’re 1min away from your best customer experience.
The solution
Stop wasting time on outdated tools.
A top-notch interface, so you can spend your time wisely and focus on producing the best content.
Your Academy, your choice.
1
We create trainings for you
With 500+ created, we're confident in creating the most efficient ones for your agents.
2
You create your own trainings
And we'll happily challenge them to make you benefit from our experience.
With 500+ trainings created, we know how to best prepare the agents.
See how we do it with a few figures.
3
K+
Lessons written
Based on the main elements required to start on a customer.
2
K+
Quizzes written
To test agents on any skill relevant to treat well you tickets.
98
%
Average quiz passing score
With a usual minimum requirement of 80% correct answers set by customers to pass, our agents are way above.
1.1
Average quiz try to pass
They perform well, and it's always better when it's on the first attempt.
Powering the world's best teams.
250+ customers trust us to handle 15M+ interactions per year, from next-gen startups to established entreprises.
You're in good company.
And you don't have to take our word for it.
