Our 2 missions
Dust-off outsourcing standards
Outsource should be simple, flexible and transparent. See us as your internal support team, delivering the best experience.
Build a great place to work
We truly care about our employees, and it shows during our bi-annual reviews, monthly surveys, team-buildings, yearly off-site, ...
Our 5 values.
Each assessed twice a year for each employee. At Onepilot, values aren't just in a frame on a wall.
Lead by example
We have a preference for action. We do not ask other people to do things we're not willing to do.
Keep pushing to get results
We have great ambitions and deliver measurable results. We strive to get better, and to make a difference as a team.
Care, act fairly
We care for our team and our clients. We consider each opinion without bias or ego.
Be passionate, have fun
We love what we do. Our team, our mission and our product motivate us to improve every day.
Take ownership
We are curious, take initiative and hold ourselves accountable for what we do.
Onepilot in 4 figures.
110 Pilots
3 offices
In France, UK and Germany.
2K agents
Native, nearshore and offshore.
+30M€ annual revenue
Meet some of our Pilots.
Our team is made of 110 curious, willing and passionate people who want to deliver a simple, flexible and top-notch outsourced customer experience!

Adrien Hugon
CEO & Co-founder

Lucas Bornert
COO & Co-founder

Pierre Latscha
CCO & Co-founder

Kenza El Ghadouini
CHRO & Co-founder

Robin Monnier
CIO & Co-founder

Chahinèze Akli
CFO

Sacha Béraud
CTO

Bastien Hullessen
CPO

Manon Coquard
DPO

George Loraine
Head of Sales UK

Arthur Perrin
Account Director

Angie Teikihakaupoko
Office Manager

Camille Friboulet
Product Designer

Sarah Legaillard
Human Ressources Manager

Sami Thairi
Lead Developer

Gautier de Rougé
Sales Director

Camille Allain
Sales Manager

Baptiste Salvi
Engineering Manager

Florian Labat
Head of AI

Antoine de Gouvello
Account Director
Onepilot in 3 awards.
Golden use case
To reward the best Customer experience use cases (Cas d'Or du Digital).
Night of Connected Commerce
Silver medal in "Innovative collaboration".
LSA Tech for Business
To reward the best technologic innovations of the year.