Customer care, reinvented

Simple and flexible customer care outsourcing. Bring 100% human, instant and 24/7 answers to your users across all channels now.

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Focus on your mission, not support

Onepilot handles your customer care entirely so you can spend more meaningful time on your mission. You prefer to be the captain during business hours? Done, we're your co-pilot after-hours.

Fast setup
Flexible
Scalable

Round-the-clock availability

70% of online purchases are made in the evening and week-end. Improve your customer satisfaction and conversion by offering 24/7 support, on all your channels.

Available 24/7
Emails & messages
Phone & live chat
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100% human, powered by our technology

More than 50% of customers switch to a competitor after a negative experience. This is why 100% of our answers are personal and made by humans, based in your country (UK or France).

Human customer care
Customised answers
Local

Flexible and scalable support

Sit back and relax - we're live in 48h and we scale as you scale. Oh, and did we mention there's no tech integration, no set-up fees, no commitment or no minimum volume?

No commitment
No minimum volume
Integrates with all your tools
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Granular analytics and transparent knowledge base

Stay close to your customers and improve satisfaction with granular insights on your customer needs provided by our dashboard. Want to change a process? Edit it straight from your dashboard.

You stay in control
Access to your knowledge base
Insightful analytics

Ready to get started?

Contact us or sign up now.

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