You'll be safe with us.

You'll be safe with us.

You'll be safe with us.

You'll be safe with us.

We help 250+ brands achieve measurable results.
We help 250+ brands achieve measurable results.
We help 250+ brands achieve measurable results.
We help 250+ brands achieve measurable results.
65
%

CX leaders outperformed their peers in TSR by 65% for life and P&C insurers from 2017 to 2022.

65
%

CX leaders outperformed their peers in TSR by 65% for life and P&C insurers from 2017 to 2022.

65
%

CX leaders outperformed their peers in TSR by 65% for life and P&C insurers from 2017 to 2022.

50
%

Of the customers prefer digital when looking for information or updating insurance data.

30
%

Of insurance customers are not satisfied with the digital channels available.

30
%

Of insurance customers are not satisfied with the digital channels available.

30
%

Of insurance customers are not satisfied with the digital channels available.

You’re 1min away from your best customer experience.

We understand Insurtech's challenges.

94% of consumers believe the quality of a company's customer care influences its reputation.

Offer omnichannel experience

Make sure to be where your users need you to be.

Provide instant and round the clock support

Less than 1-hour answer via email is the new standard whilst +50% of insurance-related interactions are made over non-office hours.

Leverage good brand reputation

78% of companies believe they deliver “super experiences,” but only 8% of customers agree.

Make each interaction count

Convert prospects into clients, before upselling or cross-selling.

Manage third party

Ensure instant and round-the-clock interactions with your partners.

Ensure fast and scalable KYC/B process

To drive up acquisition, activation and retention rates.

Handle regulated process

Provide agents with the required training and level of certification to perform any specific and sensitive tasks.

What we offer for Insurtech's actors.

We can support you with any basic or complex operation. Cannot find yours in the list? Get in touch with us, we'll easily adapt to your processes.

Customer identity control

KYC and KYB validation.

Account management

Creation, access, mutual exemptions, end of contract.

Claim management

L1 and L2 claim management.

Sales driven outbound missions

To generate upsell, cross-sell and maximize activation.

Contract coverage

Costs, eligibility, end-of-contract and portability.

Customer support

Customer care and onboarding.

Powering the world's best teams.

250+ customers trust us to handle 15M+ interactions per year, from next-gen startups to established entreprises.

Powering the world's best teams.

250+ customers trust us to handle 15M+ interactions per year, from next-gen startups to established entreprises.

You're in good company.

And you don't have to take our word for it.

"A substantial shift from the previous outsourcing model was evident, as Onepilot assumed more ownership in various aspects, including QA, training, scheduling, monitoring productivity, and recruitment. It has made scaling up operations significantly lighter on Zego's shoulders, as Onepilot efficiently handled day-to-day pain points."

Maryia Balbachan

Commercial Operations Lead UK & Ireland, Zego

"A substantial shift from the previous outsourcing model was evident, as Onepilot assumed more ownership in various aspects, including QA, training, scheduling, monitoring productivity, and recruitment. It has made scaling up operations significantly lighter on Zego's shoulders, as Onepilot efficiently handled day-to-day pain points."

Maryia Balbachan

Commercial Operations Lead UK & Ireland, Zego

"A substantial shift from the previous outsourcing model was evident, as Onepilot assumed more ownership in various aspects, including QA, training, scheduling, monitoring productivity, and recruitment. It has made scaling up operations significantly lighter on Zego's shoulders, as Onepilot efficiently handled day-to-day pain points."

Maryia Balbachan

Commercial Operations Lead UK & Ireland, Zego

"A substantial shift from the previous outsourcing model was evident, as Onepilot assumed more ownership in various aspects, including QA, training, scheduling, monitoring productivity, and recruitment. It has made scaling up operations significantly lighter on Zego's shoulders, as Onepilot efficiently handled day-to-day pain points."

Maryia Balbachan

Commercial Operations Lead UK & Ireland, Zego

"Your agents act like SDRs we would have trained ourselves. For us, its additional revenue as Onepilot drastically increases our responsiveness by doubling our outbound call rate."

Benjamin Cuménal

Head of sales, LegalPlace

"Your agents act like SDRs we would have trained ourselves. For us, its additional revenue as Onepilot drastically increases our responsiveness by doubling our outbound call rate."

Benjamin Cuménal

Head of sales, LegalPlace

"Your agents act like SDRs we would have trained ourselves. For us, its additional revenue as Onepilot drastically increases our responsiveness by doubling our outbound call rate."

Benjamin Cuménal

Head of sales, LegalPlace

"Your agents act like SDRs we would have trained ourselves. For us, its additional revenue as Onepilot drastically increases our responsiveness by doubling our outbound call rate."

Benjamin Cuménal

Head of sales, LegalPlace

“We have been using the Onepilot solution for a year now and we are still very satisfied with the speed and quality of the agents' responses. Their dedicated team and innovative solutions have considerably improved our operational efficiency. A real added value for our company!”

Irina Razanakolona

COO, Helloasso

“We have been using the Onepilot solution for a year now and we are still very satisfied with the speed and quality of the agents' responses. Their dedicated team and innovative solutions have considerably improved our operational efficiency. A real added value for our company!”

Irina Razanakolona

COO, Helloasso

“We have been using the Onepilot solution for a year now and we are still very satisfied with the speed and quality of the agents' responses. Their dedicated team and innovative solutions have considerably improved our operational efficiency. A real added value for our company!”

Irina Razanakolona

COO, Helloasso

“We have been using the Onepilot solution for a year now and we are still very satisfied with the speed and quality of the agents' responses. Their dedicated team and innovative solutions have considerably improved our operational efficiency. A real added value for our company!”

Irina Razanakolona

COO, Helloasso

You’re 1min away from your best customer experience.