The most flexible tool you've ever used.
Hours, languages, type of tickets, agents localization, complexity, … Our scheduling can adapt to 100% of your needs, in seconds.
You’re 1min away from your best customer experience.
An all-in-one easy to use interface.
Manage your shifts in seconds.
We offer multiple features to easily handle your shifts, yourself, or we do it for you.
Add new shifts
Any day or time, and with any duration. You can’t predict everything, so we'll adapt for you.
Configure without limits
Duration, languages, tickets type, payment, skills, …
Cancel anytime
No worries 24h before its start. No fees, just flexibility.
Reduce no-show
A "Propose my shift to another trained agent" feature is available for your agents in case of emergency.
A few figures about our Scheduling.
4
K
Shifts per year
With a growth of +50% per year.
2
%
No-show
And with our alerts, we always find another agent to handle your shift.
98
%
Active time during a shift
Our agents are paid per ticket, so productivity is in their interest VS standard BPO paying by the hour.
Powering the world's best teams.
250+ customers trust us to handle 15M+ interactions per year, from next-gen startups to established entreprises.
You're in good company.
And you don't have to take our word for it.
