La Fourche is an online organic grocery shop dedicated to delivering organic products at a lower price. Their objective: to make organic food accessible and to giv... Read more
vais retieHow do you offer customer service that truly builds loyalty when you are a company operating in 40 countries?
Maxime tells us how Lalalab has set up a system where ... Read more
Do you know the D-Sat? Invented by Withings, it's the dissatisfaction index linked to a discussion with a support agent. Jean-Baptiste, COO at Withings, introduces a support ... Read more
Onepilot was born less than a year ago, and we are already proud to announce 2M ARR. As a tech-powered and modern outsourcing company, our goal has always been to solve our customer’s end-users’ tickets in the most reactive, efficient, and personalized way. Driven by offering only the best... Read more
Is there something customer care cannot do?Not only will this be much less expensive, but this will also allow you to address that audience during your high season with ads and organic content aimed at selling. The result: while spending 4 times less on social ... Read more
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