Data is important to monitor and improve your activity. We're offering a large variety of easy-to-use tools to track what's relevant to you. Everything can be customised to your needs, we'll adapt it.
You’re 1min away from your best customer experience.
The solution
An all-in-1 dashboard to monitor your activity.
Access any relevant KPIs either from our proposal or enjoy a fully custom dashboard.
Transparency
Your agents' performance, at your fingertips.
Check their quality score and the details about their tickets once reviewed.
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Customize it so it fits any of your needs.
It's never been so easy to build the perfect dashboard. Our data experts are here to help.
Powering the world's best teams.
250+ customers trust us to handle 15M+ interactions per year, from next-gen startups to established entreprises.
You're in good company.
And you don't have to take our word for it.
"The tech DNA of Onepilot, a hyper-growth start-up, means that there is more flexibility and speed of execution in the service compared with more traditional incumbents who could not accept such a rapid increase in the number of agents in such a short space of time."
Minh-Hai Le
Senior Director Strategic Operations, Qonto
"Onepilot helped us to build a very efficient knowledge base where their agents can easily find relevant use cases, thanks to a clear architecture and elaborate AI predictions. That truly increases their efficiency on a daily basis!”
Eva Spreters
Customer Success Manager, Pony
"Your agents act like SDRs we would have trained ourselves. For us, its additional revenue as Onepilot drastically increases our responsiveness by doubling our outbound call rate."
Benjamin Cuménal
Head of sales, LegalPlace