The Power of Homeshoring
Minimal Infrastructure and commute
Traditional BPOs rely on energy-intensive centers. We rely on a distributed, remote-first community.
No massive, air-conditioned buildings. We leverage existing home infrastructures, drastically reducing the energy required to power our operations.
By eliminating the daily commute for our 2,000+ agents, we prevent the emissions of thousands of tons of CO2 every year.
Social Commitment and Diversity
We provide flexible, high-quality work opportunities to people regardless of their location, supporting regional economies and work-life balance.
We strive to create a level playing field for all employees by implementing equitable policies and practices. This includes fair compensation, transparent career advancement paths, and tailored professional development opportunities.
Our 6 Main SDGs
Affordable and Clean Energy
Despite our rapid growth, we are committed to stabilizing our energy consumption.
This objective is met by strictly selecting partners, specifically our data centers, that are committed to energy efficiency, and by closely monitoring our global electricity usage.
Responsible Consumption and Production
We apply the principles of "Digital Sobriety" to our daily operations.
This includes prioritizing refurbished IT equipment, reducing data over-storage, and donating end-of-life hardware to charities.
Every purchase is guided by our Responsible Procurement Policy to minimize our material and environmental footprint.
Carbon Transparency
Total Emissions
78.1 tons of CO2e in 2024.
Less than 1 ton per employee, significantly lower than the industry average.
Carbon Breakdown
Electricity (43%): Primarily home-office energy use.
Digital and Travel (36%): Business travel and IT equiment.
Purchase (15%): Services and hardware
How to Improve?
Electricity: Engagement to monitor and reduce our energy consumption per employee, as we grow.
Digital and travel: Prefer the train to the plane when possible and reasonable. Ex: Travel within France.
Purchase: Responsible purchase policy to follow. We track what we buy, try to buy responsible items and buy less to reduce our impact on the planet.